About Us
Care Quest (South West) Ltd has been based in the South Hams locality for over 7 years providing a high quality of care and domestic service to clients in their own homes and continues to have a desire to improve the provision of community care and training opportunities for Healthcare and Homecare staff. We are expanding our field by assisting with general house maintenance, handyman jobs and gardening services to provide a more comprehensive approach to care in the community. We can support you by providing Healthcare and Homecare Assistants for personal care and maintenance care at home, offering a flexible service to meet your needs. All staff will have undergone a Criminal Records Bureau check prior to any visit. Whatever your requirements from a few hours a week to 24 hour care allow Care Quest to support you to maintain your independence at home.
Healthcare
Daily visits.
Assistance with personal hygiene and bathing.
Dressing and undressing.
Assistance with medication.
Meal preparation.
Getting up and going to bed.
Night Sleeping Service.
Live in and waking night care. ( Subject to availability )
Respite and Holiday Service.
Companionship.
Assistance with personal hygiene and bathing.
Dressing and undressing.
Assistance with medication.
Meal preparation.
Getting up and going to bed.
Night Sleeping Service.
Live in and waking night care. ( Subject to availability )
Respite and Holiday Service.
Companionship.
Homecare
Personal laundry and ironing.
Light cleaning duties.
Personal shopping.
House maintenance.
Handy man service.
Gardening.
Light cleaning duties.
Personal shopping.
House maintenance.
Handy man service.
Gardening.
Care Quest ( South West ) Ltd.
Statement of Purpose
Statement of Purpose
It is the purpose of Care Quest (South West) Ltd to provide a high quality care service to clients in their own homes, promoting support to meet individual client needs and ensuring that all staff are trained and supported to provide best practice at all times.
The following beliefs underpin the Care Quest (South West) Ltd Mission Statement:
- Care Quest (South West) Ltd believes that people who require care at home are entitled to the highest standard of care and support most suitable to meet their individual requirements.
- Care Quest (South West) Ltd feels that health/homecare workers are entitled to appropriate training and ongoing opportunity for self and professional development, enabling best practice.
- Care Quest (South West) Ltd believes that quality care be competitively priced and that an excellent service ensures superiority within the marketplace.
Personal Service
Care Quest offers you a service which is polite and effective. You can help us by clearly saying what you need and if you are unsure please ask. We aim to deal with any problems you have immediately and give you appropriate advice.
Professional Service
A Trained Nurse or senior carer will make sure that the members assigned to you are appropriately trained to give you the help and care that you require.
Through support and training we aim to make sure that:
You get accurate and up-to-date information.
Your questions can be answered professionally.
All services provided are conducted in a confidential way.
Through support and training we aim to make sure that:
You get accurate and up-to-date information.
Your questions can be answered professionally.
All services provided are conducted in a confidential way.
Fair Treatment for all
Care Quest is committed to improving the service it provides to all our clients and members, including those with disabilities. This is reflected in our regular training programmes for all our members aimed at increasing staff awareness.